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Our teams are here to help

Help for individuals

Choose the customer service number that relates to your account or contact member services with general inquiries.

Individual Support

Member services

General account inquiries

866-346-580024/7/365 support

HSA Support

866-346-580024/7/365 support

FSA, LSA, HRA & Commuter

877-924-396724/7/365 support

COBRA & Direct Bill

877-722-2667Mon-Fri: 7am-7pm CT

Not yet a member?

866-735-819524/7/365 support

Business Support

Client Services — HSA

Client Services — Reimbursement Accounts & LSA

Client Services — COBRA & Direct Bill

Broker Services

Health Plans

866-223-9260Mon-Fri: 9am-5pm MST

Financial Advisors

800-819-5852Mon-Fri: 6am-5pm MST

Talk to Sales

Business Sales

866-855-8908Mon-Fri: 7am-5pm MST

Frequently Asked Questions

You can manage your account balance, reimbursements, personal information, beneficiaries, and dependents through your online account portal or mobile app.

To activate your HSA card call: 866-346-5800. You can find out more about how to use and manage your HSA card in the Help Center.

You can troubleshoot login questions at the Login Help page at /loginhelp.

You can find out more about contributions and all the ways you can use your HSA in the Help Center, including information about Qualified Medical Expenses (QMEs).

Mailing Address

PO Box 14374 Lexington, KY 40512